Returns & Exchanges
At Wholesale Jewelry Site, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn fashion pieces. If your order doesn't meet your expectations, simply follow our streamlined process to secure a refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order containing the jewelry items you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure the Packaging
Place the items in their original velvet pouches or display boxes, ensuring all tags are attached, and pack them securely in a padded mailer to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
- 4.Quality Inspection & Refund
Once our quality control team verifies the condition of the jewelry, we will issue a full refund to your original payment method within 5 to 7 business days.
